Studio · Melbourne

Hello, we'd love to help.

Reno questions, sourcing trades, or just trying to choose between two finishes? Reach out to us.

Showroom · opening soon

How can we help?

Four ways to reach us. Pick the path that matches what you need — we route everything through a real person.

01 / 04
General

Just a question?

Pricing, finishes, lead times, plumbing compatibility — chat to the studio team and we'll point you to the right piece.

Avg. reply · 2 hrs
Send a message ↗
02 / 04
Trade & specifier

Trade program.

Builders, designers and plumbers — apply for tiered pricing, dedicated account management and a printed sample box.

Reviewed within 1 business day
Apply now ↗
03 / 04
Showroom

Visit in person.

See every finish in the metal, weigh the tapware in hand, and talk through a renovation with a specifier. Free 45-minute slots.

Opening soon
Coming soon
04 / 04
After-sales

Order or warranty?

Tracking, replacements, or a 10-year warranty claim — head to the help centre or email our after-sales team directly.

Claims resolved in 5 days
Send a message ↗

Send us a note.

One studio team handles everything. The more context you give, the better the first reply.

Need to send photos?
Mention it in your message — we'll reply by email and you can attach images to your reply.
First reply in under 4 hours

Working on
more than one bathroom?

Trade discount
From 15%, tiered to volume
Apply now ↗
Press & partnerships
High-res images, on request
Press enquiries ↗
Answers · Contact

Before you write.

The most common things people ask before reaching out. Still stuck? Send the note anyway — there are no wrong questions.

How quickly will I hear back after sending a message?+
Can I bring my own tiles or stone samples to the showroom?+
Do you offer phone consultations if I can't visit in person?+
How do I make a warranty claim on an existing order?+